FAQS
Frequently Asked Questions (FAQs)
1. What products do you sell?
We offer a wide range of tech products, including computer accessories, gaming gear, smart home devices, wearables, smartphone accessories, audio equipment, and more.
2. Are your products original and covered by warranty?
Yes — all our products are 100% genuine and sourced from trusted brands. Most items come with a manufacturer’s warranty, and we provide after-sales support to assist with any issues.
3. Do you ship nationwide/internationally?
We offer fast and reliable nationwide shipping, and international delivery is available for select products. Shipping options and costs will be calculated at checkout.
4. How long will delivery take?
Delivery times depend on your location and the shipping method chosen. Standard shipping usually takes 2–5 business days, while express shipping can be next-day delivery in certain areas.
5. What payment methods do you accept?
We accept major credit/debit cards, bank transfers, mobile payment platforms, and select “pay on delivery” options (where available).
6. Can I return or exchange an item?
Yes — items can be returned or exchanged within 7–14 days of purchase, provided they are unused, in their original packaging, and meet our return policy requirements.
7. Do you offer bulk or wholesale discounts?
Absolutely! We provide special pricing for bulk orders. Contact our sales team for quotes and availability.
8. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your delivery in real-time.
9. Do you have a physical store I can visit?
Yes — you can visit our showroom/store to see products in person and get expert recommendations from our team. Location details are on our Contact Us page.
10. How do I get customer support?
You can reach our support team via phone, email, or live chat during business hours. We’re always ready to help.
