OUR POLICIES

Our Policies

At CORELOOPTECH, we believe in transparency, fairness, and making sure every customer enjoys a smooth shopping experience. Below are our key store policies:

1. Shipping Policy

  • Processing Time: Orders are processed within 1–2 business days after payment confirmation.

  • Delivery Time: Standard shipping takes 2–5 business days; express options are available.

  • International Shipping: Available for select products. Delivery times and costs vary by location.

  • Tracking: Once shipped, you’ll receive a tracking number via email/SMS.

2. Return & Exchange Policy

  • Items can be returned or exchanged within 7–14 days of purchase.

  • Products must be unused, in original packaging, and with all accessories/manuals included.

  • Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.

  • Refunds will be processed to your original payment method within 5–7 business days after inspection.

3. Warranty Policy

  • Most products come with a manufacturer’s warranty covering defects in materials and workmanship.

  • Warranty periods vary depending on the brand and product type.

  • Warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

4. Payment Policy

  • We accept major credit/debit cards, bank transfers, mobile payments, and cash on delivery (where available).

  • All payments are processed securely, and your financial information is protected.

5. Privacy Policy

  • Your personal information is used only for order processing, delivery, and communication purposes.

  • We do not sell, rent, or share your data with third parties, except as required to fulfill your order.

6. Customer Support

  • Our support team is available [Days & Hours] via phone, email, or live chat.

  • We aim to respond to all inquiries within 24 hours.